Remember, a streak begins when you send snaps back and forth with a friend for three consecutive days. Therefore, you will lose your streak if you send a text instead of snaps. Chats are text and audio, while snaps are video and pictures. This can be confusing, but sending a chat is not the same as sending snaps. It can be because of connectivity issues with the app, your being locked out of your account, or your connection failing when you tried to send a snap. Technical problems within the Snapchat app can cause you to lose your streaks. If you have sent a snap, remind the other person to respond, so you keep your Snapstreak alive. The emoji pops up if 20 hours have passed after sending the last Snap and you haven’t sent in a new one. Once this emoji disappears, your streaks reset and you have to start over again. This emoji signifies that you have a few hours left to send a snap and keep your streak alive. Here are a few reasons why your Snapstreak might end: Hourglass emoji disappears Reasons you might have lost your Snapstreak If you lost a Snapstreak with multiple friends, you’ll have to fill out the form multiple times. Once you fill that out, you will submit it and the Snapchat support team can hopefully help restore your Snapstreak. Once you’ve opened up Snapchat, click on your profile image at the top left corner.It doesn’t take long to do though, so hopefully, that will fix your issue. Snapstreak Recovery & SupportĪs frustrating as it may be, the only way to recover a Snapstreak is to contact Snapchat support. If a Snapstreak is lost, it means huge stretches of time and communication are gone.īut there are ways to recover a broken Snapstreak if you happen to lose one. Losing a Snapstreak is something most Snapchat users don’t want to experience. That’s what builds a Snapstreak, and they are a testament to just how much two or more Snapchat users interact. Snapstreaks are formed when someone sends a Snap back and forth between each other on Snapchat, and continually do so once a day for a specific amount of days in a row. developed the Snapstreak feature to try and keep the app engaging and have users consistently post on the platform, and users can’t stop until their Snapstreak is lost. Snapchat’s Snapstreak is one of its most entertaining features.
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